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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Francisco Nunez

April 11, 2025

5  out of  5
rating by Francisco Nunez
"Today I purchased a new vehicle and I had the pleasure of speaking to Denisse Romero about making changes to my policy. She made the process so easy and answered all questions that I had. Denisse is very professional, knowledgeable and all around fantastic! Thank you again!"
We responded:
"Thank you for the kind words Mr. Nunez! We’re glad Denisse made the process smooth and helpful for you. Congratulations on your new vehicle! 🚗❤️😊"
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Janet Retana

April 8, 2025

5  out of  5
rating by Janet Retana
"Great service, super knowledgeable and helpful!"
We responded:
"Thank you so much for the 5⭐️ review! We’re thrilled to hear you had a great experience and found our team helpful and knowledgeable. We truly appreciate your support! ❤️🚗"
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Sonia Jaime

April 8, 2025

5  out of  5
rating by Sonia Jaime
"Mayra and her team have truly gone above and beyond to help me with my insurance. They are always welcoming and attentive to my needs while explaining every step in detail.They have so much to offer to their clients and are knowledgeable in different aspects of insurance (Auto,Home,Life,Etc). I am very pleased with their hard work & I highly recommend them to anyone in search of insurance!"
We responded:
"Thank you so much for your thoughtful review! We’re truly grateful for your kind words about our office! It means a lot to know that our dedication and attention to detail made a difference in your experience. We’re always here to help with any of your insurance needs Auto, Home, Life, and beyond. Thank you again for your trust and recommendation! 🙏🏽❤️🚗"
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David Villalobos

April 8, 2025

5  out of  5
rating by David Villalobos
"“I’ve been with this company for several years now, and I can honestly say they’ve exceeded my expectations in every way. The customer service is top-notch, always friendly, and quick to respond to any questions or concerns."
We responded:
"Thank you so much for your continued trust and support over the years! It means the world to us to hear that we’ve exceeded your expectations. Providing friendly, responsive service is always our goal, and we’re so glad to know you’ve experienced just that. We truly appreciate you being part of our State Farm family! ❤️🚗🙂"
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John Jensen

April 8, 2025

5  out of  5
rating by John Jensen
"Mayra is a great State Farm Agent that takes great care of her customers. She helps to analyze each person’s situation and makes recommendations based on their individual needs. She also helps to navigate the claims process when something goes wrong! I’d recommend Mayra for car insurance, home insurance, and life insurance!"
We responded:
"We really appreciate you taking the time to share this! Our office is passionate about making sure each client gets the coverage that fits their unique needs and budget.Thank you for your trust and for recommending us for auto, home, and life insurance. It truly means a lot! 🚗❤️🙏🏽"
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Robin Vazquez

April 7, 2025

5  out of  5
rating by Robin Vazquez
"Great experience with Mayra and the team! They were super helpful with my car insurance and made everything easy. Highly recommend!"
We responded:
"Thank you for the 5⭐️ review! We’re thrilled to hear you had a great experience with our office. Making insurance easy and stress-free is what we aim for, and we’re so glad we could help. We truly appreciate your business and the recommendation! 🙏🏽❤️🚗"
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Yenis Garcia

April 7, 2025

1  out of  5
rating by Yenis Garcia
"They have a bad services"
We responded:
"Mrs. Garcia, We’ve done everything we can to assist you; however, you are not a customer of our State Farm office. As we’ve mentioned, we do not have access to your policy or records, which limits our ability to help further. We encourage you to reach out to your assigned State Farm agent, who will be able to assist you directly. We’re always happy to help where we can, and we hope you’re able to get the assistance you need. Thank you!"
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Michelle

April 3, 2025

1  out of  5
rating by Michelle
"Este es el sitio más terrible que yo ha podido ir en toda mi vida que solamente este sitio me ha causado tantos dolores de cabeza vine aquí para no tener que pagar mucha aseguranza eso me dieron un quote y me gustó y agarré la aseguranza aseguré un carro y después me antojé de asegurar otro carro me dieron un precio y después a las dos o tres semanas me dieron otro precio después que yo había pagado Seis meses adelantado me quisieron subir la aseguranza So tuve que coger y cancelar el carro que puse y ahora mi carro no tiene seguro gracias a ellos tremenda aseguranza que uno no puede confiar en ustedes por favor arreglen esto antes de darle una aseguranza a una persona y estén seguro que va a ser ese precio no abusen de las personas Gracias por la poquita ayuda que me dieron en arreglar mi problema que nunca fue arreglado"
We responded:
"Hola, lamentamos mucho escuchar sobre su experiencia, pero tras revisar nuestros registros, no encontramos evidencia de que haya sido cliente nuestro. Creemos que este comentario puede estar dirigido a otra oficina. Nos tomamos muy en serio la satisfacción de nuestros clientes y siempre estamos disponibles para ayudar en cualquier situación. Si cree que hay algún error, no dude en contactarnos directamente al (239) 674-0462 para poder aclararlo. Gracias."
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PHYLLIS NICHOLSON

March 27, 2025

5  out of  5
rating by PHYLLIS NICHOLSON
"Denise was wonderful and explained things that a senior can understand. Very professional and also down to earth."
We responded:
"Thank you for your kind words! We’re delighted to hear that Denisse provided clear and professional service while making the process easy to understand. We appreciate your feedback and 5⭐️ review! 😊❤️"
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Made Vazquez

March 24, 2025

5  out of  5
rating by Made Vazquez
"Sobresaliente servicios al cliente de parte de Denisse Romero . Felicidades"
We responded:
"¡Muchas gracias por su amable comentario! Nos alegra saber que Denisse le brindó un excelente servicio. Le pasaremos sus felicitaciones. ¡Estamos aquí para ayudarle cuando lo necesite! 🚗😊"
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Ash Silva

March 13, 2025

5  out of  5
rating by Ash Silva
"I had the pleasure of talking with Elisabet and she was amazing! She helped me to understand my policy and everything. I had a lot of questions and she answered them quickly and thoroughly. Thank you so much Elisabet for all your help!"
We responded:
"Thank you for your wonderful 5⭐️ review! We’re so glad to hear that Elisabet provided you with excellent service and helped answer all your questions. We’ll be sure to share your kind words with her. If you ever need anything, don’t hesitate to reach out! ❤️😊"
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Yanet Dmitri

March 7, 2025

5  out of  5
rating by Yanet Dmitri
"I was helped by Denisse Romero,first time getting car insurance she made the process smooth and easy! Thank you Denisse!"
We responded:
"Thank you for your kind words! We’re thrilled to hear that Denisse made your first car insurance experience smooth and easy. We’ll be sure to share your appreciation with her. If you ever need anything, we’re here! 🚗😊"
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Wil Torres

March 5, 2025

5  out of  5
rating by Wil Torres
"amazing customer service!! so helpful when i really was in a time crunch"
We responded:
"Thank you for your kind words! We’re so glad we could assist you, when you needed it most. If you ever need anything in the future, we’re always here. Welcome to our State Farm family! 🚗 ☺️"
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Matthew Dean

March 4, 2025

1  out of  5
rating by Matthew Dean
"Denisse Romero was fantastic on getting me set up for my life insurance policy, they got it bundled with my auto insurance and I was able to save by having the multiline discount. She was very knowledgeable and helpful. That was my original review, then they called me back two weeks later saying I’m declined for life insurance, they won’t tell me why. It’s not for $1 million life insurance policy, nothing outrageous, I’m a perfectly healthy 35-year-old male with no underlying health issues, but it was denied and they cannot tell me why so I told them I’m switching the five star to a one star, if they can’t insure me I could only imagine who else they cannot insure. Denisse did nothing wrong, this is not her doing. This is a review for State Farm."
We responded:
"Mr. Dean, I understand your frustration and appreciate your feedback. Unfortunately, due to HIPPA’s privacy rule, which we disclosed to you, our life department is unable to inform us of the underwriting decision. However, you will receive a formal letter explaining the reasoning for the decision. If you believe there is incorrect information and would like to disclose it to us, please contact us. Our goal is to ensure you have the best possible experience and we appreciate the opportunity to assist you."
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jullenne cunningham

March 3, 2025

5  out of  5
rating by jullenne cunningham
"This was the easiest process, I had Denisse as my agent. Very professional, knowledgeable. She had an answer for all my questions, looking forwards to driving my new car with quality insurance. Thank State farm. -Jullenne"
We responded:
"Thank you, Jullenne! We’re glad Denisse made the process easy for you. Enjoy your new car, and we’re here if you ever need anything! ☺️🚗"
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Carlos Gamez de Francisco

February 11, 2025

5  out of  5
rating by Carlos Gamez de Francisco
"I had an excellent experience with this State Farm office, and I wanted to give a special thanks to Elisabet Garcell Soto for her outstanding service! Elisabet went above and beyond to help me with everything I needed. I truly appreciate her dedication and professionalism."
We responded:
"Thank you for your kind words! We’re thrilled to hear about your great experience, and we appreciate your shoutout to Elisabet. She truly goes above and beyond! 😊🤍"
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Sharon Garcia

February 6, 2025

5  out of  5
rating by Sharon Garcia
"I have stuck with this office despite moving to a different area of Florida, due to their customer service. I really appreciate the staff and their diligence in helping me with any problem or concern I have. From life insurance policies to a utility trailer policy, they always assist with a great deal of professionalism. Elizabet is one I truly appreciate speaking with in this office, as her smile shines through even via a telephone call."
We responded:
"Thank you for your loyalty and kind words Mrs. Garcia! We appreciate your trust in us, Elisabet and the team are always happy to assist you. We’re here whenever you need us! 😊🤍"
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Angela Lopez

January 25, 2025

5  out of  5
rating by Angela Lopez
"Very happy with the service I received. Elisabet walked me through the policy and payment quickly she was very knowledgeable and kind. Highly recommended!"
We responded:
"Thank you for your kind words! We’re glad Elisabet provided you with excellent service. We appreciate your recommendation and are always here to help! 🤍🤍🤍"
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Rafael Romero

January 23, 2025

5  out of  5
rating by Rafael Romero
"Was very satisfied with how Denisse was able to assist me!"
We responded:
"Thank you for your feedback! We’re glad Denisse was able to assist you. Let us know if you ever need anything else! ⭐️⭐️⭐️⭐️⭐️"
Profile photo of Susy Romero

Susy Romero

January 23, 2025

5  out of  5
rating by Susy Romero
"I worked with Denisse on life insurance policy for me and my husband. Denisse made the process as smooth and easy as possible for us!"
We responded:
"Thank you for sharing your experience! We’re happy to hear Denisse made the life insurance process simple and seamless for you. We appreciate you!!! 🤍😊"
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Brittney Piper

January 22, 2025

5  out of  5
rating by Brittney Piper
"Denisse was very helpful walking me through my policy and helping update what I needed. She explained everything throughly and was very friendly😊"
We responded:
"Thank you so much for the wonderful feedback! We’re glad Denisse could help you with your policy and make the process easy. We appreciate you! 🤍😊"
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Sadrac Moreno

January 20, 2025

5  out of  5
rating by Sadrac Moreno
"Elisabet, Denisse and Mayra were great! Great service and price, give them a call! They got your back😁😁"
We responded:
"Thanks for your kind words! We’re thrilled you were able to experience our great customer service. Give us a call anytime—we’re here for you! 😊🚘"
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Ashley Santana

January 7, 2025

5  out of  5
rating by Ashley Santana
"Great office. Great rates. 👍🏻"
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Gaby Clavijo

December 26, 2024

5  out of  5
rating by Gaby Clavijo
"Elisabet Garcell was great. She helped me find the best insurance option for my car and explained everything to me about it. Agent Elisabet made the process quick and convenient. I highly recommend it, Thank you so much !!"
We responded:
"Thank you for sharing your wonderful experience with Elisabet! We’re so glad she was able to help you find the best insurance option for your car and make the process quick and convenient. Your recommendation means a lot to us, and we’re here whenever you need assistance in the future. Thank you for choosing us! ❤️🚗"
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Celeste Carrera

December 24, 2024

5  out of  5
rating by Celeste Carrera
"I had the pleasure of working with Ms.Denisse this morning; she helped me build an insurance plan for my family. Ms. Denisse was pleasant to speak with; she was patient, and her knowledge was evident in her ability to answer my questions without hesitation. I am glad to be a new member of the State Farm, and a special thank you to my agent, Denisse."
We responded:
"Thank you so much for your kind words and thoughtful review! We’re thrilled to hear about your positive experience with Denisse. She takes great pride in helping our clients build personalized insurance plans and ensuring all questions are answered with care and clarity. Welcome to the State Farm family! We’re delighted to have you with us and look forward to assisting you and your family with your insurance needs. Please don’t hesitate to reach out if you need anything else! 😊🚗"